What are cookies?
Cookies are small text files stored on your computer or another device you use (for example a smartphone) when you visit a website. This file contains information that is used to improve the user experience for the specific website. Cookies help moomoo provide, improve and protect its services, ensuring that moomoo’s offers are better suited to your needs.
How to delete or modify cookies?
If you do not want cookies to be used on your devices, you can change the security settings of your web browser. You can also choose to delete all cookies that are stored on your device. However, some website functionalities may not function if you disable all cookies.
What cookies are used by moomoo and for what purposes?
moomoo uses two types of cookies – permanent and session cookies. Session cookies are stored only temporarily for the duration of your visit to the website. Permanent cookies are stored for a specific period of time that can range from 1 month to 10 years but if desired, you can delete these cookies from your device yourself.
Cookies used on moomoo website:
| Cookie | Purpose | Expiry |
| _ga | This cookie is used by Google Analytics service. It registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | Used by Google Analytics to throttle request rate. | Session |
| _gid | Used by Google Analytics and registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Session |
| _hjIncludedInSample | Used by Hotjar service. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | Session |
| _hjid | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 1 year |
| fr | Used by Facebook business service. Facebook’s primary advertising cookie, used to deliver, measure, and improve the relevancy of ads. | 3 months |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 1 day |
| woocommerce_cart_hash | Used by WooCommerce service. These cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. | Session |
| woocommerce_items_in_cart | ||
| wp_woocommerce_session_ | Used by WooCommerce service. This cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. | 2 days |
|
__hs_opt_out
|
This cookie enables the function of HubSpot Enterprise Analytics. | 13 months |
|
__hs_do_not_track
|
This cookie enables the function of HubSpot Enterprise Analytics. This cookie stops transmitting all personalized data to Hubspot. | 13 months |
|
__hs_initial_opt_in
|
This cookie enables the function of HubSpot Enterprise Analytics. Pauses the opening of the cookie pop-up window for some web visits (JavaSprit strict mode). | 7 days |
|
__hs_cookie_cat_pref
|
This cookie enables the function of HubSpot Enterprise Analytics. This cookie contains information about the visitor’s consent to the various cookies. | 13 months |
|
hs_ab_test
|
This cookie enables the function of HubSpot Enterprise Analytics. This cookie ensures that the visitor is shown a certain variation throughout the session when testing A / B. | Sessions |
|
<id>_key
|
This cookie enables the function of HubSpot Enterprise Analytics. When you visit a password-protected moomoo website, this cookie is used to re-enter future session data. | 14 days |
|
__cfruid
|
Cookie associated with sites using CloudFlare, used to identify trusted web traffic | Session |
|
__hstc
|
This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | 13 months |
|
hubspotutk
|
This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. | 13 months |
|
__hssc
|
This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | Session |