What are cookies?

Cookies are small text files stored on your computer or another device you use (for example a smartphone) when you visit a website. This file contains information that is used to improve the user experience for the specific website. Cookies help moomoo provide, improve and protect its services, ensuring that moomoo’s offers are better suited to your needs.

How to delete or modify cookies?

If you do not want cookies to be used on your devices, you can change the security settings of your web browser. You can also choose to delete all cookies that are stored on your device. However, some website functionalities may not function if you disable all cookies.

What cookies are used by moomoo and for what purposes?

moomoo uses two types of cookies – permanent and session cookies. Session cookies are stored only temporarily for the duration of your visit to the website. Permanent cookies are stored for a specific period of time that can range from 1 month to 10 years but if desired, you can delete these cookies from your device yourself.

Cookies used on moomoo website:

Cookie Purpose Expiry
__cfduid The Cookie is used by Cloudfare service. The “__cfduid” cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. 1 year
_biz_flagsA These cookies are used by Cloudflare to support performance optimisation and security.

Cloudflare’s privacy policy:

1 year
_ga This cookie is used by Google Analytics service. It registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Used by Google Analytics to throttle request rate. Session
_gid Used by Google Analytics and registers a unique ID that is used to generate statistical data on how the visitor uses the website. Session
_hjIncludedInSample Used by Hotjar service. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Session
fr Used by Facebook business service. Facebook’s primary advertising cookie, used to deliver, measure, and improve the relevancy of ads. 3 months
woocommerce_cart_hash Used by WooCommerce service. These cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. Session
wp_woocommerce_session_ Used by WooCommerce service. This cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. 2 days